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Quality Assurance
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Customer Complaint Resolution Form
Customer Complaint Resolution Form
Customer Complaint Resolution Form
Director Name:
(Required)
Was complainant able to be reached?
(Required)
yes
no
Clarify what the complaint was:
(Required)
Was a solution worked out, and if so, what was it:
(Required)
Is there a training needed for this type of complaint?
(Required)
yes
no
If yes, what type of training is needed:
Is complainant satisfied with resolution?
(Required)
yes
no
If no, what are any follow up steps:
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