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Policies & Procedures Manual

  1. IT Service Desk Request
  2. Laptop & Portable Devices
  3. Head Start Laptop & Portable Devices
  4. Moves & Relocation of Equipment
  5. Acceptable Use Policy – IT Systems
  6. Data Security
  7. Unacceptable Use Policy
  8. Password Controls
  9. Virus Controls
  10. Protecting Hardware from Damage
  11. Data Protection from Unauthorized Access
  12. Remote Access
  13. Instructions for Connecting to CEO’s Network
  14. Accessing Voicemail Remotely
  15. Data Security Compliance Procedure

Spectrum Phone System Resources

  1. Polycon 300 Phone Overview, Tips, & Voicemail Access
  2. Softphone “Anywhere Connect” installation and use for Mobile & Desktop
  3. Spectrum’s UC Learning Center for more tips and training resources, including:
    1. More on phones/voicemail
    2. More tutorials on “Anywhere Connect”

Memos

Group Emails
Password Guidance

IT Service Request Form