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Updates to email for Wednesday, January 5

Jan 5, 2022 | IT

 

As part of our system upgrades with PCA Technology Group, CEO will be migrating its email server to the cloud. This migration will create a more secure environment for our email. A few things to note with this migration:

  • Email will be available via the online web portal again through a more secure means, and staff will be free to use the portal again
  • After the initial migration we will be enabling Multifactor Authentication for the online web portal, more information will be coming about this in the next few days
  • Please note that as a result of updated policies and procedures, most staff will not have mobile phone email access. This will be limited to approved exempt level positions within the agency. An IT staff member will notify and assist anyone with approved access in the coming weeks.

The switch to the cloud will take place today at 12 pm. After the switch is made, staff will need to access their email through the Outlook web portal until a PCA or IT staff member is able to reconfigure their desktop Outlook software.

To log in utilize the online web portal:

  1. Online Web Portal
  2. Enter your full CEO email (phiggins@ceoempowers.org)
  3. And your existing password

PCA & IT will be coming around to do outlook desktop reconfiguration starting with the Admin building this afternoon, then moving on to the CRC tomorrow morning, and UTC remote sites after that. Please be patient as IT moves through CEO’s buildings to assist with updates, and use the online web portal in the meantime.

VPN Users: IT will be assisting staff with the VPN installation today and tomorrow. There is a component that needs to be installed by IT after the WatchGuard AuthPoint is installed by staff, and they are working their way through the list of VPN users with priority given to those that are working remotely first.