We are excited to announce that the despite the network issues, the Main Campus will be making the switch to the new Spectrum phone system this afternoon. The technicians will begin work around 12pm, or potentially a little before. Please be aware that the internet and phone system will be down from 2pm on. You should be arriving to the new system, and new phones tomorrow morning. A few things to be aware of:
- You will no longer have to dial 9 to access an outside line.
- All of the remote sites will have new extensions (spreadsheet attached).
- After this last launch, you will be able to dial any staff member/classroom across the agency with only an extension.
- There is a PDF attached with an overview of your phone, and setting up Voicemail.
- There is also a PDF attached on the “Anywhere Connect” soft phone set up for desktop. The soft phone application will be available to staff based on position. Please check with your manager to see if you will have that capability.
- Please note that voicemail, and the soft phone software will not be available for classroom and kitchen phones.
- The passcode to set up your voicemail will be 2580 until you change it, we ask that you use the below script:
Hello, you’ve reached the desk of (name + title). I am unable to take your call at this time. Please leave a detailed message and I will return your call as soon as possible.
- You can dial #611 for Spectrum technical support, should you need it, but IT will also be available for questions and concerns.
Below is our new phone list, and a link to the Polycon overview PDF, and Anywhere Connect PDF: