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IT Systems Update

While a significant amount of work has been completed over the past few weeks to reestablish our IT functions following the cyberattack, a lot of work continues behind the scenes toward reestablishing a safer network environment. Our recovery efforts will include...

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CEO Network Update

On Monday, October 11, 2021, CEO learned that it was the target of a sophisticated and well executed cybersecurity attack, affecting the servers supporting our daily operations. Over the last week, CEO has taken immediate action to suspend all affected systems, and...

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Spectrum Phone System Launch Today

We are excited to announce that the despite the network issues, the Main Campus will be making the switch to the new Spectrum phone system this afternoon. The technicians will begin work around 12pm, or potentially a little before. Please be aware that the internet...

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ATTENTION: Network Systems

Please be advised the CEO network and phone systems are down. IT is working diligently to resolve the issue. In the meantime, email, G Drive, and inward bound phone calls are all effected by these issue.

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REMINDER: Complete Proofpoint Data Security Training

As part of our NY State Shield Act Compliance, CEO has purchased a data security training software and the deadline for completion of the training is coming up at the end of September  (September 30th). You should have received an email from “CEO’s Security Education...

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Microsoft Teams Install & Tutorial

CEO is in the process of rolling out Microsoft Teams across the agency and we’d like YOU to join our Team!  Click here to watch a 15 minute YouTube playlist on basic Teams functions to get you started. Then, click HERE to download Microsoft Teams and join the CEO...

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Password Requirements Reminder

As we transition into the school year, please remember that we updated our password requirements in April. When logging into your computer you will need to provide both your username and passphrase. Your username is the first section of your email before the...

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New Phone System

We are excited to announce that we will be transitioning our phone service to a new provider over the next month. We currently have an internal phone vendor, Meridian, and an external fiber vendor, First Light Fiber (Consolidated Communications in Schodack). With this...

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New Password Requirements

CEO will be updating password requirements on Monday, April 26th.  This change is following a cyber-security audit by an outside vendor and is in an effort to increase cyber-security across the agency. As of next Monday, staff will be required to utilize a passphrase...

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2020 IT Survey Responses & Feedback

Our sincerest thanks to those of you that took the time to provide feedback in our recent IT survey!  Your voice matters; see below for a summary of technology challenges disclosed in the survey and the IT Steering Committee’s response or plans related to those...

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